About Us

Multi Award Winning Venue overlooking the stunning Tuggerah Lakes, diggers offers first class facilities such as Ibis Styles Hotel The Entrance, The Pavillion Events Centre, ALL NEW Outside-In Kitchen|Cafe, Anytime 24/7 Fitness (state-of-the-art gym), Vrroom Virtual Reality Entertainment Centre, full conference facilities with 3 rooms to choose from and Live Music every Saturday night. Come in and see why diggers is the most talked about venue in NSW!

Mission Statment

Welcome

All Customers are VIP's, let them know!

GREETING: Smile and have Fun!

MANNER: Friendly, cheerful, courteous and helpful!

PRESENTATION: Little things count!

KNOWLEDGE: If you really care know the product!

Serve

Great service starts with a great attitude!

LISTEN: Customers don't talk to "the club"They talk to you! 

 PROVIDE: Giving them what they want! 

INTERACT: Enjoy the customer!

SAY YES: Three rules:
Don't say NO! Don't say NO! Don't say NO!


Satisfy

No satisfaction, No customer!

EXCEED EXPECTATIONS: Going the extra mile!

APOLOGISE: A sincere apology fixes most problems!

FEEDBACK: Letting the customer know you care! 

 FAREWELL: The last chance to get it right!



Our History

In 1947 a small group of returned serviceman started a monthly meeting at the RSL Hall in Campbell Street, The Entrance in what was the beginning of the then Tuggerah Lakes Memorial Club.

They met in the small kitchen of the hall to discuss any problems that they faced and have a beer with their mates. Due to growing numbers and limited floor space the group soon moved their meetings to Leo Cheer’s cottage at number 9 Gallipoli Street, the back of where diggers now stands today.

Leo Cheers was a war veteran whose house was perfect for meetings with a veranda and a snooker table. It was then made into a licensed club by building a brick cool room and bar plus employing a qualified barman. The RSL membership fees and the price of the Mudgee Mud beer (three bob a beer) paid for most of the changes.

Throughout the years, the club has gone through many changes with the latest being a complete re-invention into diggers, with a new name, a new image and a new vibrance.